VIKING AEGIR Ship Preview
The brand-new Viking Longships are Viking River Cruises’ most ambitious vessels to-date. Offering an abundance of “must-have” features, these game-changing vessels have captured the imagination of river cruise travellers; so much so that in the summer of 2011, Viking River Cruises announced the original four-ship order would be increased to six vessels due to unprecedented demand.
Viking Aegir and Viking Embla will join sister-ships Viking Freya, Viking Idun, Viking Njord and Viking Odin as some of the most innovative ships plying the waterways in Europe when they are launched in the spring of 2012.
Environmentally friendly, these innovative vessels offer more of the amenities passengers have been asking for, like full-depth balconies in most staterooms, redesigned accommodations, and modern, stylish interiors crafted by Norwegian firm Yran & Storbraaten, who have been designing deep-ocean cruise ships for more than 20 years.
Viking’s Chairman and CEO Torstein Hagen noted, “What has emerged are vessels that will deliver a peerless travel opportunity to aficionados of river cruising and those that have yet to try this unique way to see the world.”
Named after members of the Norse pantheon, they will operate some of Viking’s most sought-after itineraries, including the popular 10-day Tulips and Windmills voyage, the 8-day Romantic Danube, the 8-day Danube Waltz and the spectacular 15-day Grand European Tour.
VIKING AEGIR Staterooms
- Explorer Suites will be the largest river cruise suites in Europe at 445 square feet. These two suites each featuring a separate living room, bedroom, bathroom and private wraparound veranda, offering 270-degree views.
- Veranda Suites measure 270-square feet with full-size verandas in the living room and French balconies in the bedroom, offering guests the best of both worlds. Seven of these Suites are aboard Viking Aegir.
- Veranda Staterooms with full-size verandas measure 205-square feet, and closely resemble their deep-ocean cruising cousin. Thirty-nine of these well-appointed staterooms are onboard.
- French Balcony Staterooms measure 135-square feet and feature a French balcony. Twenty-two of these staterooms are available on Viking Aegir, and include all the comfortable amenities you might expect from a boutique European hotel.
VIKING AEGIR Public Areas
Careful attention has been put into these six Viking Longships to ensure passengers are constantly surrounded by an environment that is as rich and comfortable as the regions they sail in.
Notable among Viking Aegir’s public areas is the addition of a new indoor/outdoor lounge called the Aquavit Terrace. Featuring retractable floor-to-ceiling glass doors, the lounge can be used in any weather conditions and makes the perfect place to enjoy a drink and the company of new friends while admiring the stunning scenery.
Adjacent to the Aquavit Terrace are new Al fresco dining areas. Located on the Upper Deck, these alternate venues offer guests more dining choices, and passengers are no longer limited to dining in the ship’s main restaurant.
Viking Aegir also features a main lounge and restaurant, both of which feature floor-to-ceiling windows for unparalleled views of the passing scenery. A library, Internet Centre and Reception area are also offered. On the uppermost level is the expansive Sun Deck, which boasts ample seating, including plenty of direct-sunlight and shaded options.
River Cruisers Should Know!
- The six Viking Longships are all due to set sail in the spring of 2012. However, itineraries can be booked immediately through Viking River Cruises or your local travel agent.
Read more about Viking Aegir.
Viking LongShips Reviews
|Ship||Type||Live Voyage Report|
|Viking Aegir||Viking Longship|
|Viking Alsvin||Viking Longship|
|Viking Atla||Viking Longship|
|Viking Baldur||Viking Longship|
|Viking Bragi||Viking Longship|
|Viking Buri||Viking Longship|
|Viking Delling||Viking Longship|
|Viking Eir||Viking Longship|
|Viking Embla||Viking Longship|
|Viking Forseti||Viking Longship|
|Viking Freya||Viking Longship|
|Viking Gefjon||Viking Longship|
|Viking Gullveig||Viking Longship|
|Viking Heimdal||Viking Longship|
|Viking Hlin||Viking Longship|
|Viking Idi||Viking Longship|
|Viking Idun||Viking Longship|
|Viking Ingvi||Viking Longship|
|Viking Jarl||Viking Longship|
|Viking Kara||Viking Longship|
|Viking Kvasir||Viking Longship|
|Viking Lif||Viking Longship|
|Viking Lofn||Viking Longship|
|Viking Magni||Viking Longship|
|Viking Mani||Viking Longship|
|Viking Mimir||Viking Longship|
|Viking Modi||Viking Longship|
|Viking Njord||Viking Longship|
|Viking Odin||Viking Longship|
|Viking Rinda||Viking Longship|
|Viking Skadi||Viking Longship|
|Viking Skirnir||Viking Longship|
|Viking Tor||Viking Longship|
|Viking Var||Viking Longship|
|Viking Ve||Viking Longship|
|Viking Vidar||Viking Longship|
|Viking Vili||Viking Longship|
|Viking Hemming||Viking Douro Ship|
|Viking Torgil||Viking Douro Ship|
|Viking Osfrid||Viking Douro Ship|
|Viking Astrild||Viking Elbe Ship|
|Viking Beyla||Viking Elbe Ship|
|Viking Fontane||Viking Elbe Ship|
|Viking Schumann||Viking Elbe Ship|
|Viking Legend||Viking Prestige Ship|
|Viking Prestige||Viking Prestige Ship|
|Viking Akun||Russia River Cruise Ship|
|Viking Ingvar||Russia River Cruise Ship|
|Viking Truvor||Russia River Cruise Ship|
|Viking Emerald||Asia River Cruise Ship|
|Viking Mandalay||Asia River Cruise Ship|
|Viking Mekong||Asia River Cruise Ship|
|ms Mayfair||Egypt River Cruise Ship|
|ms Omar El Khayam||Egypt River Cruise Ship|
We have recently come back from a trip on the Aegir from Nuremberg to Budapest (21/12-28/12). We booked the Explorer Suite #340 at a cost of $12,000 for the 7 nights.
On 25/12 I sent an emails to Viking Cruises while on the cruise….
My husband and family travel on cruises at least twice
yearly and always tend to stay in suites as we like the size, additional
service and always in prime positions on the boats. Our suite on Aegir is
beautifully laid out, love the decor, the spaciousness , the windows on 2
sides…lots of light, filled mini bar, coffee machine, 2 flat screen TV’s –
bedroom and lounge , exceptional service by ALL crew, HOWEVER what came as the
biggest shock to us is that this suite is situated at the stern above the engine
room and directly above the propeller. When the boat is cruising ,which is
mostly at night, it vibrates to the degree in which one cannot sleep due to the
continual rattling of the whole section on the boat and the varying noise
levels of the engines below us. The vibrations cause everything in the cabin to
rattle in fact glasses broke on top the table due to the vibrations. We were
unable to sleep and escape this horrendous situation. It was throughout the
night and ear plugs did not work as they increased the sensations of the
vibrations. We understand that the engine and propellers are situated at the
stern, however, we thought that with this ship being a year old, the latest
technology would have not created the above to such a large extent. It seemed apparent,
chatting to staff members including one of the engineers (who was apologetic
and embarrassed) that this is a well known problem. One would have thought that
the most expensive cabins/suites on this ship would not have this devastating
issue. We have just had 2 nights in which we could not sleep and spent most of
the nights awake…relief coming only who entering or leaving a ‘lock’
…….not much time to sleep.
I had no response so wrote this on 27/1…
………we had asked if we could be moved to another cabin just to sleep at
night, but, unfortunately the ship was full. We then asked our daughter and her
boyfriend who were in cabin #203 if they would change rooms for the night. We
had the best sleep in their room since the start of the cruise. They,
unfortunately, did not! As they said ‘you have to actually spend the night in
the cabin to really experience the noise and the vibrations……and you paid
$12,000!….’ I would like the CEO of Viking to spend a night in this suite
while the ship is moving……even when it isn’t moving …… also he would
not be impressed with Internet access….we had to leave the room to get it and
for my husband who needed it, this was very frustrating.
The pity about all of this is that the staff were fantastic and it is quite
clear that the fault lies in the design of the ship and these so called suites
which are clearly positioned in the wrong place. In addition it would really be
appropriate for the company to spend some more funds on a stronger wifi system
that could reach these cabins as well.
We await your response….please take this constructive feedback seriously.
1/1/2014 …..I wrote
It is now a week since my last email and have heard nothing from your Head Office.
I thought I would have heard back from them by now,
6/1/201….I got a response after I sent another email on 6/1/2014
I apologise you haven’t had a reply in regards to your below issues yet, I have forwarded this onto our management and customer relations team who will be in contact with you. I
sincerely hope these issues didn’t detract from your overall trip too much and
were able to enjoy the delights of Europe still. If you have any further issues
that I can help with please don’t hesitate to contact me.
Chris Bellmon I Viking Cruises I Cruise Consultant
7/1/2014…I received a call from a Customer Service person who basically said that they have never had anyone complain and offered me 25% discount on my next booking with Viking. I told her it was not about the money it was about admitting there is an issue and that I wanted to hear from someone senior.
14/1/2014 I receive a call from Liz Sawers (Director of Sales in Australia)and subsequently 2 emails which I had to call as she had not gotten back to me. her emails…
21/1/2014 Dear Kathy, My apologies for the delay in returning to you. In the interim I have been in contact with our head offices in LA and our Operations Department in Basel, communicating across three time zones requires patience unfortunately, hence the delay.
In relation to the excessive noise and vibration you described whilst cruising onboard Viking
Aegir it would appear that these conditions are not a constant, and are not
evident on all ships. The situation can be exacerbated when certain external
conditions exist so can be affected by the level of the water, the strength of
the current, and the speed of the ship, which means that a 100% silent cruise
can never be guaranteed.
On the ships where vibrations and noise appear to be more prevalent, our Basel contact
assures us that the that the Ship Yard has reinforced the bottom of the steel unit of
the ES, making it more stiff and ridged. The Yard has further carefully lined
out the height of the rubber elements carrying the steel box, meeting the
bottom conditions of the steel box, meaning all supports carry the same load.
These improved insulation measures are being installed this winter while the ships are in the
docks and will hopefully result in a more quiet and still cruise for future
I hope that this answers the questions raised during our recent telephone conversation. Please don’t hesitate to contact me if you wish to discuss the matter further.
Liz Sawers I Viking Cruises I Director Sales, Australia & New
21/1/2014 my response.
In response to your email…..
The vibrations were constant!! The noise was constant!!! The fumes were constant!! I paid $12,000 for 7 sleepless nights and days…… and all you tell me is that they basically have
accepted that there is a problem. It must be an enormous problem as they are
now correcting it on their existing fleets and on all new ships these
cabins are no longer at the rear of the ship. What about me? No apologies, no
admittance that they knew there was an issue and did nothing about it, no call
from head Office…. When did you last spend $12,000 ( that is just the
cruise…not the airfares to and from) on a week’s vacation that was a horrendous
I quote from your email . ‘The situation can be
exacerbated when certain external conditions exist so can be affected by the
level of the water, the strength of the current, and the speed of the ship,
which means that a 100% silent cruise can never be guaranteed’…..my
daughter was in cabin 230 and had a ‘silent cruise’ throughout and we
experienced it when we slept in her cabin for a night. Why don’t you get
clarification from the following staff on our cruise who will be more than
willing to tell you about the vibrations and noise…..call and speak to
George (he sleeps on Level 1 and said that he often has to check if the
ship is moving as there are no vibrations), Mary, Rhadi, the cabin crew on Deck
3 and the Engineers(both Engineers told us that on every cruise they have the
same complaints….). So what you are saying is nonsense!
21/1/2014 (notice how she is now responding promptly)
I am so sorry that you are not satisfied with the explanation supplied by our Operations Department. As an overview I note the staff on-board all delivered exemplary service as
highlighted by you.In your telephone conversation with Linda from our Customer Service Department, our apologies were extended for the inconvenience caused to you by the vibrations and noise experienced on-board Viking Aegir. As a result you were offered future cruise
credit of 25% of the value of the Cruise, which you described as an insult and
informed us that you required escalation and an explanation from the management
When the matter was escalated , I enquired during our conversation what we could do to appease you, a question that you were unsure about how to answer beyond a wish to find an
explanation. I believe that we have in all good faith attempted to give you an
explanation as to what measures are being undertaken to minimise the vibration
and noise that arose during your journey on Viking Aegir.
In regards to your reference of the relocation of the Explorer Suites to mid-ship on-board the Longships, our Operations Department in Basel has no knowledge and there are no plans
available to support this change. If you would like to divulge the source of
your information I will be happy to investigate further.
To date we have answered your questions, offered you compensation and requested what further action you would like to see to resolve this situation. Again I ask you the question as to
what resolution you would like to see in order to fulfil your expectations.
Liz Sawers I Viking Cruises I Director Sales, Australia & New
DO NOT EVER BOOK THE EXPLORER SUITES!!! The suites on level 3 which have 2 rooms are more than adequate and have no noise, no vibrations, no fumes and you can get wifi !!